SitStay | Good Dog Blog

Service Dogs & Americans with Disabilities Act

Posted by sitstaydogs

Nov 2, 2013 9:11:00 AM


In accordance with the Americans with Disabilities Act

Businesses MAY ask two questions:

  1. Is the Service Dog required because of a disability?

  2. What work or tasks has the dog been trained to perform?

Businesses MAY NOT:

  1. Require special identification or training documentation for the dog.

  2. Ask about the person’s disability or require medical documentation.

  3. Ask that the dog perform work or tasks.

  4. Refuse admittance, isolate, segregate, or treat this person less favorably than other patrons.

A person with a disability cannot be asked to remove the service dog from the premises UNLESS:

  1. The dog is out of control and the dog’s owner does not take effective action to control it.

  2. The dog is not housebroken.

Any business that sells or prepares food must allow service dogs in public areas even if state or local health codes prohibit animals on the premises. If a business requires a deposit or fee to be paid by patrons with pets, it must waive the charge for service dogs.

Refusal to provide equal access to people with disabilities with service dogs is a federal civil rights violation provided by the Americans with Disabilities Act. Violators of the ADA can be required to pay money damages and penalties.

Questions: Call the ADA. 800-514-0301 (An agency of the US Department of Justice Civil Rights Division).

SitStay works closely with organizations throughout the US. Our service dog vests, service dog patches, therapy dog vests and therapy dog patches are meant to accompany the companionship of a certified service or therapy dog.

Topics: Service & Therapy Dogs

We don't own dogs at Sitstay - the dogs own us.

The products we share are healthful, enriching and good-dog-approved. Everyday we strive to do our part in improving pet lifestyles and make it a point to have loads of fun along the way.

Join our mission to raise the most spoiled-rotten dogs on the planet … somebody’s got to!

Cheers from Nebraska!